91 Club - Privacy Policy

Information We Collect

Information You Provide Directly

When you register an account or use the 91 Club platform at 91clubofficial.com.co, we collect information you provide to us, including your name, email address, date of birth, mobile number, and payment or withdrawal details necessary to process transactions.

Information Collected Automatically

When you access 91 Club, we automatically collect certain technical data, including your IP address, device type and identifiers, browser type and version, operating system, pages visited, time and duration of visits, clickstream data, and referring URLs. This data is collected through cookies, web beacons, and similar tracking technologies.

Transaction and Usage Data

We collect records of your interactions with this website, including pages visited, content accessed, and outbound links followed. This site does not process deposits, withdrawals, or gameplay; wagering records and transaction histories are held solely by the 91 Club operator, not by this site.

Identity Verification Data

This site does not conduct identity verification or collect KYC documentation. We do not process withdrawals or require government-issued identity documents. Any KYC requirements you encounter apply to the 91 Club operator's platform, not to this informational website.

How We Use Your Information

Providing and Operating Our Services

We use the information we collect to create and maintain your 91 Club account, authenticate your identity when you log in, process deposits and withdrawals, deliver the games and features you request, and provide customer support.

Legal and Regulatory Compliance

We process personal data collected through this website to operate our services, communicate with users, and comply with applicable data protection law. This site does not hold a gaming licence and is not subject to AML, CTF, or gaming-specific regulatory obligations, those statutory duties apply to the 91 Club operator.

Security and Fraud Prevention

We analyse account activity and technical signals to detect and prevent unauthorised access, cheating, collusion, money laundering, and other fraudulent or abusive behaviour. Where suspicious activity is identified, we may suspend or terminate the relevant account and report the matter to the appropriate authorities.

Communications and Notifications

We use your contact details to send you transactional messages such as account confirmations, security alerts, and support responses. With your consent, we may also send promotional communications about 91 Club offers and features. You may withdraw consent for marketing communications at any time by following the unsubscribe instructions in those messages or contacting us directly.

Service Improvement and Analytics

Aggregated and anonymised usage data is used to understand how users interact with 91 Club, identify technical issues, improve game performance, and develop new features. This analysis does not identify you personally.

Legal Basis for Processing

We process your personal data on the following legal bases: (a) performance of a contract, to provide the services you have requested; (b) legal obligation, to comply with applicable laws and regulations; (c) legitimate interests, to secure our platform, prevent fraud, and improve our services, where such interests are not overridden by your rights; and (d) consent, where you have given explicit consent to a specific processing activity.

Data Retention

We retain personal data collected through this website only for as long as necessary to fulfil the purposes described in this policy or as required by applicable data protection law. As this is an informational website rather than a gaming operator, we do not hold transaction records, KYC documents, or data subject to gaming-specific regulatory retention periods.

Sharing of Your Information

We do not sell your personal data. We may share your information with: (a) payment processors and banking partners to facilitate transactions; (b) identity verification and KYC service providers; (c) fraud detection and cybersecurity partners; (d) analytics providers operating under data processing agreements; (e) regulatory and law enforcement authorities where required by law; and (f) successors in the event of a merger, acquisition, or sale of assets, subject to equivalent privacy protections. All third-party processors are contractually obligated to handle your data securely and only for the purposes we specify.